We purchased a Tuscon from Mike Kaye at Hyundai Saint John and are very pleased with the entire process. Mike made things simple while also explaining clearly, didn't shy away from any questions, and helped us pick the perfect vehicle for our family. We did go to multiple other car dealerships and just found him so refreshing to work with. Highly recommend.
I purchased my 2023 Hyundai Venue from Century Hyundai. The MSRP for the vehicle was $20,649, and the sales representative was Candice Wright. As a newcomer, I feel that I was taken advantage of. I was pressured into purchasing an extended warranty worth $3,126, without being informed that the vehicle already comes with a 5-year manufacturer’s warranty.
Additionally, I was charged an administrative fee of $899, whereas other dealerships in the city typically charge only $499. I was also charged extra for paint protection, winter tires, rims, and other accessories that I did not want. I was forced to accept rust protection packages, which were extremely overpriced.
The service costs are also unreasonably high—I have to pay around $400 for each service. For a basic Venue priced at $20,649, I ended up paying nearly $38,000 due to what I believe was Candice’s greed, as she earned a large commission from the sale.
Chris, the Sales Manager, told me that if I canceled the extended warranty after 45 days, I could get $2,000 back. However, when I returned to cancel it, I was told that I had already used the warranty—even though I have never made any claims.
I strongly advise others, especially newcomers, to be cautious when dealing with Candice Wright. She seems more focused on making sales than on genuinely helping customers. I will never return to this dealership again. I am seeking justice and a refund for the extended warranty that I never used.
I am writing to express my deep concern and frustration regarding the lack of response from the vehicle owner. I was misled and have suffered a financial loss of over $10,000 for a basic Hyundai Venue 2023. Despite multiple attempts to reach out, I have not received any communication or support.
It is extremely disappointing to see that my previous messages have been read but ignored. This silence only reinforces the perception that there may be dishonest practices involved.
I kindly request an immediate resolution to this issue. Please advise on the next steps or provide a point of contact who can assist me further.
Staffs are very helpful and informative. My agent was Ty Nelson and it was a very smooth deal which I was not expecting.
Ty, Rebecca and other staffs are agile and helpful especially for a first time buyer like me. Me and my family are so happy getting this car. Thank you, Century Hyundai
I can't say enough good things about Dan, Tammy, and the entire team at Century Hyundai Saint John! From the moment I walked onto the lot I felt welcomed and appreciated! Dan was incredible and patient, taking the time to understand exactly what I wanted and making the entire buying process smooth and stress-free. Tammy was a rockstar with the paperwork, explaining everything clearly and making sure all the details were handled with care and precision.
What really sets this team apart is their genuine commitment to customer satisfaction. There was never any pressure just honest advice, great communication, and a true passion for what they do. Whether you're buying new, trading in or just need service this is the kind of dealership experience everyone hopes for.
Thank you, Dan, Tammy, and everyone at Century Hyundai Saint John!
I can't say enough good things about Dan, Tammy, and the entire team at Century Hyundai Saint John! From the moment I walked onto the lot I felt welcomed and appreciated! Dan was incredible and patient, taking the time to understand exactly what I wanted and making the entire buying process smooth and stress-free. Tammy was a rockstar with the paperwork, explaining everything clearly and making sure all the details were handled with care and precision.
What really sets this team apart is their genuine commitment to customer satisfaction. There was never any pressure just honest advice, great communication, and a true passion for what they do. Whether you're buying new, trading in or just need service this is the kind of dealership experience everyone hopes for.
Thank you, Dan, Tammy, and everyone at Century Hyundai Saint John!
Had a wonderful experience! Everyone was extremely friendly and helpful, and Emily went above and beyond to make sure I ended up with the best deal for the car I was looking for. Highly recommend! ☺️
Excellent service and very accommodating. Communication was superb and prompt. I highly recommend buying a vehicle here. I bought a used truck with Peter's excellent help and Rebecca was great with the financing. Keep up the great work
Amazing experience!!
From the moment I entered Peter greeted me and the adventure began. Then, Tammy, friendly, honest and then to Mark
Thank you so much!!
Just bought a new Tucson PHEV and had a great experience. When you go in, ask for Peter El-Far—he’ll also answer to “Gru” (but don’t worry, he’s no super villain). Peter goes above and beyond to take care of you, always respectful of your time. Whether you're in a hurry or prefer to take things slow, he adapts to your pace. His only goal is to make sure you leave more informed and genuinely happy with your decision.
Best service, best price, 110% dedication to their craft. I bought a used truck from Candice and not only did she make it such an easy purchase, she went above and beyond, often answering my after hour texts and organizing visits to see the truck adjusting for my difficult schedule.
She is the proof that you don't have to fear dealerships, and if you're looking for a used vehicle, I highly highly recommend contacting her ASAP.
From the bottom of our hearts, we thank Candice for our dream truck!
My wife and I were recently approved for financing on a Hyundai Tucson , and we couldn’t be happier with our experience! We want to give a huge thanks to Peter El-Far and Dan Hourihan for their outstanding effort and support throughout the process. Unlike other dealerships where we felt unheard and overlooked, Dan and Peter truly listened to our needs and had our best interests in mind. Their professionalism and dedication made the entire experience smooth and enjoyable. Highly recommend!"
Brought my car to this location and met Ethan, he is simply the greatest person to ever exist!
We had a wonderful car buying experience through Century Hyundai in Saint John. I would highly recommend seeing them for your next car purchase. We tried 2 other places but felt like the sales people were not listening to us and did not have our best interests in mind. After telling them what we wanted and our budget they got us into a beautiful used Nissan Sentra. It's exactly what we were looking for for a second vehicle. A special thanks to Emily and Jodi for working so hard and listening to our needs. A great experience start to finish!
Rob went out of his way to order a part needed for my car. I’m so happy it came it on time . He checked with the shipment then brought it out to show me it had arrived. A very pleasant experience and excellent customer service. I’ll be back as soon as result of efficient and friendly staff at Hyundai .
I had an exceptional experience at Hyundai Saint John! Specifically with Ty Nelson. The staff was incredibly welcoming, knowledgeable, and attentive throughout the entire process. They went above and beyond to ensure I found the perfect vehicle that suited my needs and budget. The process was smooth, transparent, and stress-free. I highly recommend Hyundai Saint John
Our sales person Emily has gone above and beyond for us from the start of the purchase to well after. I never have fun vehicle shopping but Emily kept things up beat and pain free. Would happily purchase from her and Century Hyundai again.