AMAZING EXPERIENCE. WAS DEALT WITH ATIF AT THE DEALERSHIP. WAS HONEST, HUMBLE, THOROUGH AND TOOK GREAT CARE OF MY NEEDS.
HIGHLY RECOMMENDED IF YOU ARE LOOKING FOR A GREAT BUYING EXPERIENCE.
P.S. : BE PREPARED FOR A PIC WHEN YOU ARE PICKING UP YOUR NEW CAR :)
I recently bought a used Kia soul from Leggat Kia, it is only my second car purchase in 18 years and the Staff at Leggat made this experience so easy that I recommend everyone I know to go there and experience that same. Atif & Ross made me feel to at ease during this process that I felt I had known them for ever. I went in on Monday & was driving out with my new car on Friday. What a great feeling, Thank you to Atif & Ross and staff at Leggat Kia.
"Remarkably accommodating"
How refreshing! As cliché as it sounds, Leggat Kia Sales (Atif) and Finance (Syed) were both very friendly and accommodating unlike some car sale experiences I've had in the past with other dealerships. This was my first Kia purchase (Forte).
As indicated in another car review site, I found my experience with Leggat Kia refreshing! As cliché as it sounds, Leggat Kia Sales and Finance were both very friendly and accommodating unlike some car experiences I've had in the past with other dealerships.
My wife and I purchased a new Kia Sorento from Leggat Kia and are very happy with the staff . Brett was the salesman we purchased from and was very pleasant and meet our needs. Syed and Aly also made our purchase one of the best we have ever had. The extra's that were offered were excellent as I have never been offered anything like it before...If I were rating the staff and dealership I would have to sat 10 plus...on everything.
I strongly advise against doing business with Kia Leggat. My experience with this dealership has been a disaster from start to finish. Due to a complete lack of professionalism and poor advice from their team, I was forced to replace my vehicle just weeks after purchasing it — and ended up losing over $5,000.
They take no responsibility, offer zero support, and are only interested in closing the sale. Once you sign, you’re on your own.
Here’s my honest advice: turn around the moment you step onto their lot. Don’t waste your time, money, or energy.
I have a following of over 50,000 people on social media, and I will make sure this message gets out. Others deserve to be warned before going through what I did
I had an absolutely amazing experience purchasing my brand new 2025 Kia Seltos at Leggat Kia, all thanks to BILLY BRAND! It all started when I walked into the dealership. Billy was welcoming and tolerated me- which is a feat in itself since I truly had no clue what I was looking for. His knowledge about the variety of cars available was impressive. He was able to speak to every feature of the many cars we looked at together. When I liked a car, he was quick to set up a test drive and accompanied me each time to continue telling me more information about the car. He was always genuinely interested in helping me find the right vehicle without ever making me feel pressured. He answered all of my questions with patience and clarity, and made sure I was comfortable throughout the whole process. His honesty and professionalism stood out to me among the many other salesman I have spoken with at other dealerships on my journey to find a car.
If you're in the market for a new vehicle, I highly recommend asking for BILLY BRAND because he will go above and beyond for you, as he has with me. Thanks for making this such a great experience Billy! :)
I recently purchased a used car from Leggat Kia and had an outstanding experience from start to finish. Arron, the salesperson who assisted me, was absolutely fantastic—professional, knowledgeable, and genuinely helpful throughout the entire process. He made what can often be a stressful experience feel smooth and easy. There was no pressure, just honest answers and great customer service. I’m very happy with my purchase and would highly recommend Arron and the team at Leggat Kia to anyone looking for a quality vehicle and top-notch service!
Service Department staff advisor, Abdulm, was very professional and personable in taking care this client's needs. He took the time to review the "what and the why" that was required in the scheduled maintenance for my vehicle. Work order was done efficiently, and the car was ready on the time as expected. I liked the convenience of their shuttle service to take me to and from the dealer when required.
If you want to buy a Kia car in Burlington, Please consider it one more time with my review.
I left a Google review because nobody can't help us in the Leggat Kia.
I bought a certified pre-owned Kia from BILLY BRAND last December. I kind of worried about buy a used car so we decided to buy a Certified one.
Billy was nice to us at the first time.
We asked him to show us the car which I found at Kijiji.
We asked about didn't hear the TURN SIGNAL sound when I was driving on the road, and BILLY said that sound could turn on and off.
When I checked the other parts, Everything was fine, so I decided to buy it.
After we paid, Our car have a problem with Oil engine. So of course they changed a Oil engine.(We bought a Certified car!)
And then we had a little bit of a problem(turn signal sound broken, sun roof wheel broken) with a car, so we contacted to billy again.
BILLY suddenly demeanor changed: He ignored us when we texed, emailed or called him about issues, and eventually the sound system broke before we buy and the sunroof broke, and we went LEGGAT KIA back and forth four times.
The service part staff was same.
VERY confidently(never say sorry or kind of things) kepts us waiting for over four hours, told us the speaker was broken(Even Billy said it can be turn on&off), the sun roof wheel order from other country, and that you HAVE TO wait again until we called to make an appointment. Isn't it right situation?
How does it make sense that the car break down two or three times as soon as we bought it???
As you(Billy)know our address, It takes over 2 hours round trip from my house to there.
We spend almost over 6 hours even we bought a Pre-owned certified Car!!!!!
We're not mad about this because we want to be polite to them but there is no one in that store to help us, we were tried to polite you all the way through, but you guys weren't, so I can leave this review on google.
Add more, We do not met Financial manager in person when we bought a car, just phone call, that's it.
Unprofessional, shame on all of you.
+ So far, the vehicle has too many backlogs.
+ NEW UPDATED: WE ENDEED UP SELLING OUR CAR AFTER A YEAR. NEVER EVER bought a car in this dealer shop.
Overall pretty good. Sales Representative was nice and fair. Finance Manager quoted one number and it turned out to be a different number for extended warranty. $5 per week doesn't seem like much but Over 60 months it is. Make sure you get the accurate number before signing
Yeah, I'm definitely NEVER buying a Kia again. Kia Dealerships were going to make me wait 2 weeks for service on my recall. I almost got killed when my brakes(brake line fluid was completely corroded)didn't work and was undrivable I can not wait for 2 weeks I need my vehicle asap. Kia said they will not reimburse me if I have my mechanic fix it. Please don't ever service your vehicle at a dealership they are a 100% scumbags and rip off artists.
Just bought my 2025 KIA K4 Ex+ and could have asked for a more smooth and professional process. Had an excellent Sales rep farsaad and syed ashfaq finance mgr ! the whole team will take the time to answer any questions you may have and are very nice to speak with. Hats off to Leggat KIA! Another happy Customer !
I recently visited the Leggat Kia dealership in Burlington, I needed a newer vehicle as my Equinox broke down due to a jumped timing belt and was not worth repairing.
My wife and I were visiting our Grand kids in Hamilton, we live in Welland.
While in Hamilton I decided to research for a newer/used Toyota Rav4 and saw a used one at Leggat in Burlington. I called the dealership and arranged for a test drive,
Upon arriving at the dealership my wife and I met a young salesman named Farsad Asif Don’t let his young looks deceive you. He was very friendly, accommodating and knowledgeable about cars. As we talked it was obvious that he knew a lot about about vehicles and auto mechanics, both old and new.
I saw a few vehicles, test drove the 2024 Rav4 and the 2025 Kia Sportage. After negotiating a great price, my wife and I then decided to purchase the 2025 Kia Sportage from Leggat.
When asked by the Business Manager why we chose Burlington to purchase, instead of buying in the Niagara Region?...My answer was... Loyalty.. Loyalty to Farsad Asif. He did all the work and deserved credit for the sale.....End of story... 5 Star to Farsad, Keep up the good work and Thank You
I'm ecstatic about the service we got from Leggat Kia. Abdul, Irvin and Rob were great to work with. They always answered their phones or called back when they said they would and kept us up to date with all the developments in our repair and warranty claim. Thank you so much to the team at Leggat Kia. I highly recommend for any repair work, especially involving a possible warranty.
I bought a Kia K4 recently and the service was wonderful! My sales representative was Syed and he was the best. He was super helpful in laying everything out for me so i understand what I was buying. Was an overall good experience and would buy a vehicle from them again.
⭐⭐⭐⭐⭐
I had a fantastic experience purchasing my Kia Sportage! From start to finish, the process was smooth, transparent, and stress-free. They were incredibly knowledgeable, patient, and never pressured me into making a decision. They took the time to answer all my questions and made sure I got the best deal possible.
The entire team was friendly and professional, making the car-buying experience enjoyable. The financing process was straightforward, and they worked with me to find the best options. I absolutely love my Kia Sportage—it’s everything I was looking for!
If you’re in the market for a new car, I highly recommend them. Their customer service is top-notch, and they truly care about their customers.
Aarun is the man, he helped my parents to get their first Kia and they could not be happier. He is young, knowledgeable and very courteous. Highly recommend Leggat Kia for having a wonderful guy like Aarun. Five star is not enough for him and his team. ⭐️⭐️⭐️⭐️⭐️
I bought a Honda Odessey 2016 here at Leggat Kia. The Sales Advisor Mina Hana, he's amazing, he explain to me everything, he is very courteous and knowledgeable. Until now he keeps on messaging me and getting my feedback about my experience and if I'm encountering issues in the car. He's very concern. The car is wonderful and before handing it over to you, they made sure that they properly maintained it and safe. I recommend this dealership 100%.
So happy! Ricky was absolutely amazing , this was my first time buying a car and I was so nervous about what to do, he had all the answers for my questions and he made sure not to stray away from what I wanted as a customer . He even went out of his way to stand in line at service Ontario on a Saturday just so I could get my licensing and get my car that day! AMAZING customer service .
Aron Wayne also did a great job helping me understand the financial part of buying a car , he made sure to go through every discount available seeing if I was eligible for any of them too! Absolutely happy that I chose Leggat Kia over any other car place !
It was a pleasure shopping at this location with Simon an Amazing guy. I have appreciated the services offered and I strongly recommend this place to any customer.
Herve
Great Service. Bought a new car off Mike there - he was thorough and made sure to follow up and check in to see how I was loving it. He addressed any concerns and was just a text away if I had any questions. Service was speedy when I went back for a remote start installation. I'd recommend or buy from again!
Aaron W and Atif Q were amazing to work with. They made sure my wife and I were very happy with the situation we were in. They went that extra mile to make sure everything was perfect. Thanks guys. Very much appreciated.
I just came in to change my previous KIA car for another KIA. I love the service here at all levels. Mike J. was especially helpful with getting a great deal for me. Thanks KIA Burlington Team.
Excellent service! Very friendly and engaging staff. Service staff held onto disintegrating brake assembly at my request for further explanation. It made an absolute mess of their counter and they were happy to be obliged. Highly recommended shop.
Such a great experience and the salesman I delt with, Mr Daryl Morris was great, knows his cars. Answed all my questions and , My wife is a happy camper.
I bought an used 2014 Nissan Sentra and had the best customer service experience i have ever had. Mike was very knowledgeable and helpful while comparing all the vehicles. Once the decision was made he took care of everything and i was able to drive off with the vehicle in 2 days. The financing of the vehicle was done very swiftly and the best possible price was reached, Mike also is really relatable and responsible in terms of ensuring future assistance could be attained easily and whenever needed. I would definitely endorse him for his sales skills and car expertise.
Laura in parts is excellent to deal with. Super quick responses and she is extremely thorough with all parts orders. Great job!
Bought our first Kia…. and that too the New Kia Telluride from this location. I have to say... it was one of my best customer experience. Ricky Wyatt was the sales person who helped us with our purchase...he had great knowledge about the vehicle even though it had just hit the market and his service was beyond EXCEPTIONAL. Once we made our decision, Aaron Wyane helped us with our financing and once again we experienced the same great feeling... he knew our requirements and helped us with the process in an excellent manner. I would recommend everyone to go get your Kia vehicles from these great folks and definitely from Ricky Wyatt... a great gentleman who goes above and beyond his job to make sure the customer is more than satisfied... Thanks guys for helping us with our NEW vehicle purchase...
Mike the manger in the dealership was very rude! I was put my car in a garage for repair, and got no better thing to do and walked in to this Kia dealership. I had my empty coffecup with me, try to throw it in the garbage bin and wondering into a wrong room. Then Mike showed up ... He didn't stop me going into the showroom, but when I tried to ask him a few questions(I do plan to buy a car for my daughter before September), he was like if you don't by a car now and don't even know what kind of car to buy, he doesn't have time to waste on me. He refused to give me a quote, and eventually showed me the door … I am sure he won't treat a white guy like this. I will never buy a Kia.
Seemless and painless transaction. Options well explained, recommend Mike and Syed. Know their stuff and willing to work with you.
Leggat Kia - Mike the sales guy, Syed the finance manager and Paul the branch manager provided fantastic service. I highly recommend using this branch. Five star service and customer care!!
Thank you guys, much appreciated!
Fareena
TERRIBLE EXPERIENCE!!!! Buyer Beware -- Spent 5+ hours over 2 days negotiating a deal. We couldn't come to terms. Bought a car from another dealer within 25 minutes. During that process we discovered that Leggat was going to over charge us for extended warranty and GAP Ins. by thousands of dollars. In addition they bait and switched the financing rate, which ultimately lead us to walk away.
Very fair dealership. Peter the salesman is great. We have purchased two vehicles from Peter and recommend anyone looking at a Kia to go there and speak with him. Service is your typical dealership service. Decent waiting area. They do offer a shuttle service.
Kyle was great! I was waiting to see someone on the sales floor and after walking around and standing at the door I was starting to get frustrated. Kyle was with a customer but as soon as he was up from his desk to file something for his current client he made time to introduce himself. I decided to wait for him as others were not with customers and never came over. Kyle stayed late to help me with my request which led me to purchasing a vehicle.
I was always kept up to date by Kyle throughout the process and they ensured all my needs were met!
Just got my first car service appointment there and it was a good experience!
I am extremely happy with the purchase of my first car, the 2014 KIA Optima!
I had a wonderful experience dealing with the staff at Leggat Kia in Burlington who were always welcoming, very knowledgable, and ready to help! It is clear they work as a team to make sure all of your questions are answered.
I specifically had a exceptional time in purchasing my first car from the Salesman Kyle Kew! His knowledge and patience made my decision VERY easy and comfortable, which is not always the feeling you get from other individuals.
I highly recommend you making the trip to this dealership. The location is very easy to get to being right off the Queen Elizabeth Way (QEW), and I say that being from Brampton, ON myself.
I give KIA Burlington a 10 out of 10, and wish whoever is reading this review the best of luck on their next KIA car purchase!
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Ashley
I am very pleased to say that I ALWAYS have a great experience with the service dept. at Kia. They are always very attentive to my needs and make sure that they have explored all options before making recommendations about my service needs. They always go beyond the call of duty (especially Jocyln :)) for me when I am in. They always make me feel very special - more than just another customer. Thanks
Keep up the GREAT work!
Staff were great! Came in with an issue and they immediately searched for any service recalls and notifications about my car. Discovered a service recall, fixed everything for free and even fixed a couple of other pieces as they felt the recalled part may have caused damage. They were fast, professional and helpful. Even cleaned my car which was a great added bonus!!
We recently purchased a Kia Rio SX NAV the salesman Munish made me feel very comfortable and he was not pushy at all. Great sense of humor.I love my new car. Thank-you to all the staff that help us in the purchase of the car they all work together
as a team I will tell my friends and family to purchase a car at Kia Leggat.Thank-you Munish, Maggie and Wayne.